Terms & Conditions

If you have any questions about these terms, please contact us via telephone at (904) 388-3340.


Refunds and exchanges will be processed for returned merchandise when merchandise is in like new condition with no signs of wear or damage and is presented with original sales slip. Refunds will be issued within 10 days from date of receipt. Exchanges may be made within 30 days from date of receipt.

Special Order merchandise which is not part of our regular stock may need to be paid in full with no refund or exchange.

Custom Design merchandise that requires a wax will need to be paid in full upon approval of wax and will have no refund or exchange.

Purchase made by credit card will be credited to the same credit card used by purchaser.

Purchase made by cash, if greater than $50, will need a refund check issued through Faith Jewelers, Inc. within 7 business days.

Purchase made by check will be issued by Faith Jewelers, Inc. after 10 banking days have passed. 


If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.


Our address is:
1165 Edgewood Avenue South, Suite 3
Jacksonville, Florida 32205

Our email address is:

Call or text us ANYTIME, and we will reply during business hours at:
(904) 388-3340